Steps to place an order:

1. Select the items which you want to order.
2. Add those items to your “Shopping Cart”.
3. After reviewing your shopping cart, select “Proceed to Checkout”.
4. You’ll be prompted to sign in to zoomsells.com account, you can sign in using your mobile number or email address if you already have an account.
5. If you’re a new customer, select “I am a new customer” option on the sign in page to create a new account. Here's an helpful page to Get Started with zoomsells.com.
6. Enter the address where you want to receive your order/select the Pickup store as per the availability by searching in the available criteria.
7. Select the payment method, add the details and select “Continue”.
8. Review your order and select “Place your Order” button and Pay to complete the transaction.

This could be due to the following issues:

• There is a Payment decline. Please select here to know more about Payment issues.
• The item you have selected is out of stock.
• There is some technical or internet connectivity issue.
• Undeliverable to selected location/pincode.
• There is a quantity limit.
• Sometimes when Fulfiiled by zoomsells and seller fulfilled items are clubbed together, the order processing takes time.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website.

We apologize for the inconvenience. If you received a damaged or incorrect item, please contact our customer service team immediately with photos of the product and your order number. We will work to resolve the issue as quickly as possible.

We frequently offer special discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.

Yes, shopping on our website is completely safe. We use industry-standard encryption and secure payment gateways to ensure your personal and payment information is protected.

We offer a wide range of products including product categories, e.g., (electronics, fashion, home goods, beauty products, Men's wear, Women's wear) You can browse all available items on our website by category.